Yes, Kotak Securities ’ Call & Trade facility is very secure. We have established layers of verification to make the transaction safe. What are the benefits? Time: To use the Call and Trade facility, all you need is a phone. You can place the order on the go. This saves a lot of time and makes the procedure easy. Secure: The facility is safe. We would like to show you a description here but the site won’t allow us. Step 1: Contact Customer Service If you have a complaint or grievance, call our helpline at 18002099393 or write an email to ks.escalation@ kotak .com. Step 2: Resolution within 7 Days We aim to resolve your concern within 7 working days from the date of receipt. Step 3: Escalation Matrix If your issue remains unresolved after 7 days, you can escalate it to the next level (s). Escalation Levels: Level 2: Head of Customer Care | Contact No. 022-42858208 | Email: ks.servicehead@ kotak .com Level 3 ... Get comprehensive support and assistance for managing your Kotak Securities account. Access FAQs, guides, and contact information for account-related queries.