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Hey there! Welcome to the Sky Community forum, where customers like you are on hand 24/7 (almost) to offer some fantastic advice and help on all things Sky -related. To get more help on the forum, why not use the search bar at the top to search for questions already asked and answered by other Com... How do I contact sky to get a free return parcel to send back my sky equipment before the date of return expires With Sky Q, it’s available as an add-on to our Sky Signature pack, or you can take the Sky Ultimate TV bundle with a 12-month contract if you’re in the ROI, or an 18-month contract if you’re in the UK. With Sky Glass or Sky Stream, Sky Ultimate TV is the Sky Entertainment pack with Netflix Basic included and has a 31- day rolling contract. Can sky sort themselves out please. First of all could you email your customers to say that in the next few days someone will be contacting you about your account. Then customers would be prepared. I personally, possibly like many others am wary of answering unexpected calls from 0800 numbers. I the email you could also tell us what number will be calling us. I had a call this morning. When the person spoke I was immediately suspicious and disconnected.
