You can check the status of your complaints in MyJio App. Just open MyJio App and tap on JioCare section in the bottom navigation bar of MyJio home page. Select the Track Service Request option in ‘Get Quick support’ section to view the details. The ‘Run Diagnostics’ feature enables you to raise a Service Request so that our Field Engineer can fix it at the earliest. Providing your contact information including email, address, and telephone number where you can be contacted if required. Every Complaint Centre shall, immediately on receipt of a complaint from a consumer, register such complaint and allot a unique number to be called the docket number.
